Management systems certifications such as ISO 9001 (Quality Management System), ISO 22301 (Business Continuity Management System) were originaly designed to help organizations comply with regulatory requirements/standards, streamline diverse processes, gain market penetration, meet customers' requirements, maintain competitive edge, and drive internal process improvement, among others. However, going by the challenges inherent in today's business environment, which are full of instabilities that are capable of erroding bottomline and brand value, in addition to changing requirements from all angles, the above stated purpose/objectives may be no longer be tenable. Consequently, organizations must continue to innovate and improve their processes to remain relevant. This is given Senior Management misconceptions about Management systems certifications as nothing more than ticking off regulations lists, drain on budget and administrative burden.They fail to understand that entrenching management systems processes and certifying to them helps to drive good behaviour, compliance and continual improvement within an organization. It provide the linkage between policies, business objectives, business performance and benefit realization. Management systems certifications/processes are critical tools that helps organziations to meet stakeholders requirements (customer, regulatory, and legal), mitigate business risks, ensures brand visibility and acceptance, reinforce market leadership, improve organizational efficiency, optimize costs and drive benefit realization for both customer and the organization.
(Cybersecurity consultant, Tech Blogger & Author)
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